Inka Expediciones cover image
Inka Expediciones logo

Discover the Expertise of Inka Expediciones

Mendoza, Argentina
Rated 4.3 / 5 (171 reviews)
Languages:
english
spanish
Operating in:
Argentina flagArgentina - 1 trip

About Inka Expediciones

Started guiding in 1991 - 34 years ago.

Inka Expediciones is the leading company of expeditions and trekkings in Mt Aconcagua, with an enviable reputation for summit success and an unrivalled client safety record. On our expeditions you’ll find the most valuable certificate professional guides, expert local knowledge, the best logistics infrastructure and an unwavering approach to treating all of our guests as special. Our team all share a passion for the mountains, a determination to share this passion with others and a commitment to deliver outstanding mountain experiences and to help each individual achieve their personal goals

Inka Expediciones video introduction

Inka Expediciones Reviews & Ratings

How well reviewed is Inka Expediciones?
Inka Expediciones has a 86% rating from 171 reviewers on independent review sites.
RatingScoreReviews
Guided Peaks
4.3 / 5171
TripAdvisor
4.3 / 525
Google
4.3 / 5146

Summary of Inka Expediciones reviews

Sentiment Analysis:

Out of 108 reviews analyzed, a total of 72 reviews were classified as positive, while 36 were negative. This results in a sentiment ratio of 66.67% positive reviews and 33.33% negative reviews.

Common Themes in Positive Feedback:

Several positive reviews highlighted the following themes:

  • Excellent Customer Service: Many reviewers praised the staff's friendliness, responsiveness, and professionalism, particularly mentioning specific team members by name.
  • Quality of Food and Accommodations: Reviewers frequently noted the high quality of meals and accommodations provided during expeditions.
  • Well-Organized Expeditions: Customers appreciated the overall organization of trips, including logistical support and communication before and during expeditions.
  • Supportive Guides: Many reviews mentioned guides who were attentive, encouraging, and knowledgeable, contributing positively to the climbing experience.

Common Themes in Negative Feedback:

Negative reviews primarily focused on:

  • Concerns Over Guide Ratios and Safety: A significant number of complaints addressed the inadequate number of guides compared to climbers, leading to safety concerns.
  • Poor Communication and Customer Service: Some customers felt that communication was lacking, especially concerning changes in plans or issues during expeditions.
  • Discrimination and Treatment of Diverse Clients: A few reviewers reported feeling discriminated against or poorly treated, especially those with specific needs.

It is important to note that while there are negative reviews, they represent a smaller portion of the total feedback, with numerous positive experiences outweighing the negatives.

Specific Aspects of Service Relevant to Mountaineering:

Key aspects of service that stood out include:

  • Safety Protocols: Several reviews emphasized the guides' attentiveness to climbers' well-being, monitoring their health and ensuring safety.
  • Logistical Support: The availability of mule services for transporting gear was frequently mentioned as a significant advantage, alleviating the physical burden on climbers.
  • Preparedness for High-Altitude Conditions: Guides were noted for their experience in managing the challenges of high-altitude climbing, including acclimatization issues.

Overall Sentiment:

Overall, customer sentiment towards Inka Expediciones is largely positive, particularly in the context of mountaineering. The majority of climbers reported satisfying experiences with the company, and many expressed a willingness to return for future expeditions. However, the concerns raised in negative reviews, particularly around guide ratios and communication, highlight areas for improvement that could enhance client experiences in high-stakes environments such as mountaineering.

All reviews of Inka Expediciones

View 0 Reviews for Inka Expediciones

See all Reviews, filter by relevant keyword and Mountain.
Already a member? Login

Trips offered by Inka Expediciones

Inka Expediciones has 1 trip. Ranging from $4,990 to $4,990.

Aconcagua image

Aconcagua
$4,990

🧗 Difficulty: Easy
🏔️ Height: 6,959m
📍 Where:

What Inka Expediciones's expedition looks like:

  • 👥 Group Size:
  • ⏳ days
  • View on guides site: www.inkaexpediciones.com

    Can't Find the Right Guide?

    Our Guide Directory has hundreds of guides around with world.